Privacy Policy

CareBridge India Pvt Ltd ("CareBridge", "we", "us") respects your privacy. This page explains what information we collect when you interact with us — through our website, WhatsApp, Facebook or Instagram ads, or our home care app — and how we use it.

Information We Collect

• Your name, phone number, and email address, when you fill out a form on our website, message us on WhatsApp, or respond to one of our Facebook/Instagram ads.
• Information you provide when applying for admission, including educational background and the messages you send us.
• For our home care app: account details (name, phone, role), booking history, and ratings you give or receive.

How We Use Your Information

• To respond to your enquiry about admissions, hospital partnerships, or home care services.
• To send you information about our training programme, batch dates, and related updates via WhatsApp, email, or phone.
• To operate our home care marketplace — connecting customers with verified caregivers, and enabling bookings and ratings.
• To improve our services and communications.

Advertising on Facebook and Instagram

When you submit an Instant Form through one of our Facebook or Instagram ads, Meta shares the information you provide (such as your name, phone number, and email) with us so we can follow up with you directly. We do not sell this information to third parties.

Third-Party Services We Use

We use trusted third-party services to operate our website and app, including Google (for storing enquiry information and sending emails), Meta/Facebook (for advertising), and Supabase (for our home care app's account and booking data). These providers only process your information to help us deliver our services.

Data Security

We take reasonable steps to protect your information from unauthorized access, but no method of storage or transmission over the internet is completely secure.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

Contact Us

For any questions about this Privacy Policy or your information, contact us at contact@carebridgeindia.com or +91 92846 99361.